This policy explains what information we collect through this website, why we collect it, and what you can ask us to do about it.
Who we are
This website is operated by the business identified in the footer. For any privacy question, use the contact details on the contact page.
What we collect
Information you give us. When you submit an enquiry or request an audit we collect your name, business name, email address, phone number, website address and whatever details you choose to include about your business and goals.
Information collected automatically. Standard web analytics — pages viewed, approximate location by city, device and browser type, how you arrived, and time on page. Analytics and advertising tools load only after you have accepted them in the cookie preferences.
Technical records. We store a one-way hashed form of your IP address to prevent spam and repeated submissions. We do not store the address itself.
Why we use it
To reply to your enquiry, prepare a proposal or audit, deliver services you have engaged us for, send invoices, and meet legal and accounting obligations. If you have opted in, to send occasional updates you can unsubscribe from in one click.
What we do not do
We do not sell, rent or trade your personal information. We do not add enquiry contacts to unrelated marketing lists. We do not use one client data to benefit another.
Who we share it with
Only the service providers needed to operate the business — hosting and email providers, accounting software, and any advertising or analytics platform you have consented to. Each is bound by its own data protection terms. We may also disclose information where the law requires it.
Cookies
Essential cookies keep the site working and are always on. Analytics and marketing cookies load only with your consent, which you can change at any time from the cookie preferences link in the footer.
How long we keep it
Enquiry data is kept for up to 24 months from your last contact with us unless you ask us to delete it sooner. Client records are kept as long as tax and accounting rules require.
Your rights
You can ask us to show you what we hold about you, correct anything inaccurate, delete your data, or stop contacting you. Write to us using the contact details on this site and we will action it within 30 days.
Security
The site is served over HTTPS. Access to enquiry data is restricted to the people who need it. No system is perfectly secure, but we take reasonable and current measures.
Children
Our services are intended for businesses. We do not knowingly collect information from anyone under 18.
Changes
If this policy changes we will update the date shown on this page.